WhatsApp Universal
The platform that turns WhatsApp into your business operations channel: full messaging, unlimited lines linked by QR, full Odoo integration and business tools inside the chat. Your data, on your own server.
A three-piece solution
They work together and you control them end to end, on your own infrastructure.
The app
A WhatsApp for your team: the same experience as the original app, plus your business tools integrated into every conversation.
The messaging platform
The engine that moves the messages: it handles multiple companies and numbers at once, and speaks the same "language" as the official WhatsApp.
The Odoo integration
Every conversation also lives in your ERP: contacts, channels, templates and business verticals you can enable per company.
Value proposition
Up and running in minutes
Scan a QR and your number is linked. No Meta business verification, no waiting for approvals.
Your data, your server
Everything is installed on your own servers, with your domain. Messages, documents and customer files never leave your control.
Verticals without recompiling
Business tools are defined in Odoo and appear in the app automatically.
One number, the whole team
Each user has their own 1:1 line and can operate shared team lines, switching channels with one tap.
AI that captures for you
Photograph the ID (INE) or the utility bill and the app reads the document: the file fills itself; CURP and RFC are computed automatically.
Built-in compliance
Bureau authorization under Art. 28 LRSIC: PIN over WhatsApp, on-screen signature and a PDF record with evidence.
WhatsApp-grade messaging
Identical experience to WhatsApp — your team needs no training.
- Text, images, video, documents, stickers and voice notes
- Real sent, delivered and read ticks (in groups too)
- Instant search across thousands of chats and hundreds of thousands of messages
- Filters with counters, multi-select and bulk actions
- Push notifications with the app closed, without exposing the content
- Light and dark theme
Phone and call campaigns, in the same app
Where your team chats, it also calls. And for large campaigns, the predictive dialer does the heavy lifting.
- Each person has their own extension; call teammates or customers over audio or video
- Incoming calls ring even when the app is closed
- Predictive dialer: the system dials on its own and passes only real people to the agent
- Live dashboard for the supervisor: calls, free agents and % answering
- Every call is logged in the customer file, with its outcome
Artificial Intelligence that attends for you
An AI assistant that answers over chat and phone — with your rules and under your control.
- Answers WhatsApp 24/7: greets, quotes, resolves questions and reserves products
- Steps aside when a human agent joins the conversation
- Choose the "brain": Gemini, GPT or Claude; several assistants per area
- With a universal connector (MCP) it books appointments, checks inventory and creates orders
- Voice agent that answers real phone calls in Mexican Spanish
The conversation also lives in your Odoo
Every message enters "Conversations" in Odoo automatically: your office team replies from the computer, sales reps from the app, and the AI attends when nobody is available — all on the same customer file.
Credit origination (Piloto Finance)
The case already running in production: a promoter originates a full loan from the chat, in one visit.
1 · Capture
Individual or group application with dynamic forms; live quote with the real engine (installment, frequency and total).
2 · File (KYC)
ID (INE) by photo or a link to the client, data via OCR + AI, auto-computed CURP/RFC and a validated proof of address.
3 · Bureau and decision
Art. 28 LRSIC authorization with PIN + signature and PDF record; automatic Círculo de Crédito inquiry.
On the roadmap Coming soon
The vision: no conversation with your customer happens outside — email, Telegram and Mercado Libre as channels of the same chat, with the same file and the same team.
Guías relacionadas
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